Development Cycle
DevOps is a set of practices, tools, and a cultural philosophy that automate and integrate the processes between software development and IT teams.
Enabling the security within DevOps, we will be having DevSecOps that stands for Development Security, and Operations.
It’s an approach to culture, automation, and platform design that integrates security as a shared responsibility throughout the entire IT lifecycle. DevSecOps is the practice of integrating security testing at every stage of the software development process.
Support Cycle
Information Technology Infrastructure Library(ITIL) Service Strategy is the process of identifying what services your IT organization should offer and for what customers.
It is a complete framework that helps organizations align IT services with business objectives and customer needs.
This framework helps organizations design, develop, deliver, and manage those services in an efficient and cost-effective manner.
Creating a Service Strategy is the first phase in the ITIL service lifecycle, and is comprised of 5 processes:
- Strategy Management
- Service Portfolio Management
- IT Financial Management
- Demand Management
- Business Relationship Management
Support Cycle
Information Technology Infrastructure Library(ITIL) provides guidelines and best practices for implementing a five-phase IT service lifecycle:
- Service Strategy
- Design
- Transition
- Operations
- Continual Improvement
Areas that KCC covers your business through the ITIL Supporting Framework:
- Request Management
- Incident Management
- Problem Management
- Change Management
- Knowledge Management
- Configuration Management
- IT Asset Management
